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Ordering & Payment

Manage B2B invoices, credit lines, and bulk purchase agreements.

Shipping & Delivery

Real-time logistics tracking, tanker schedules, and delivery alerts.

Returns & Refunds

Dispute resolution, quality claims, and product return policies.

Technical Support

Hardware maintenance guides and software integration support.

Account Management

Profile security, multi-user permissions, and organizational settings.

Compliance & Regulations

Industry standards, safety certifications, and environmental audits.

Frequently Asked Questions (FAQ)

What is HS Oil Lubricant?

HS Oil Lubricant is a U.S.–based online marketplace specializing in automotive, industrial,

marine, and heavy‑duty lubricants. We connect customers with verified suppliers offering

high‑quality, original products at competitive prices.

How do I place an order?

1. Browse through our product categories or use the search bar.

2. Select the product you need.

3. Add it to your cart.

4. Complete your shipping and billing information.

5. Choose your payment method and confirm your order.

Are all products authentic?

Yes. All lubricants listed on our marketplace are 100% genuine, sourced from authorized

distributors and certified suppliers. We verify each seller before allowing them to publish

products.

Do you offer wholesale or bulk purchases?

Yes. Many suppliers on our platform offer discounted pricing for bulk orders. Volume‑based

discounts appear on each product page when available.

What brands and types of lubricants can I find?

You can find a wide range of brands and product types, including engine oils, transmission

fluids, hydraulic oils, industrial greases, marine lubricants, and specialty fluids. Availability

may vary depending on suppliers.

How do I know which lubricant is right for my vehicle or equipment?

Every product page includes detailed technical specifications. You can also check your

owner’s manual, filter by viscosity or certifications, or contact us for assistance.

Do you ship nationwide?

Yes. We deliver across the United States through trusted shipping carriers. Shipping times

and rates depend on the supplier and your location.

How long does shipping take?

Most orders arrive within 2–5 business days after payment confirmation, depending on

distance and carrier availability.

What payment methods do you accept?

We accept major credit/debit cards, bank transfers, and corporate payments when

applicable. Options may vary by supplier.

Can I track my order?

Yes. Once your order is shipped, you will receive a tracking number, carrier details, and a

link to follow your shipment status.

What if my product arrives damaged or incorrect?

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours. We

will arrange a replacement, refund, or reshipment depending on the case.

Can I return a product?

Yes. Unused, unopened products in their original packaging can be returned according to

our Return Policy. Contact us before shipping any item back.

How can I become a seller on HS Oil Lubricant?

Visit our 'Sell With Us' section and submit the required documentation. We review all

applications to ensure authenticity and quality standards.

Do you offer customer support?

Yes. You can reach us via email, contact form, WhatsApp (if enabled), or live chat (if

available).

Are prices shown with taxes included?

Tax details depend on the supplier. Pricing information is available on each product page or

during checkout.

Can I request a formal quotation?

Yes. For official or detailed quotations, please contact us at: info@petroleum.com. We

will prepare and send a formal quote promptly.

Need Direct Help?

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