01. Definitions
"Platform" or "Site" refers to the website www.hsopetroleum.com, owned and operated by HSO Petroleum Service.
"HSO," "We," "Us," "Our" refers to HSO Petroleum Service, the provider of the platform and the official seller of products.
"Partner" or "Supplier" refers to any third-party company or individual who provides inventory to be sold on the Platform. These are our trusted partners who supply products, but they are not the seller of record.
"Buyer" or "Customer" refers to any user who purchases products through the Platform.
"User," "You," "Your" refers to any individual or entity accessing or using the Platform.
"Products" refers to the wide range of items listed for sale on the Platform, including but not limited to: spare parts, pieces, tanks, Personal Protective Equipment (PPE), lubricants, materials, and other goods for the energy and hydrocarbon sector.
"Logistics Partners" refers to third-party carriers and freight forwarders we collaborate with to facilitate domestic and international shipping.
02. Our Role and Business Model
HSO Petroleum Service operates as a comprehensive supply solution for the energy and hydrocarbon sector. Unlike a pure peer-to-peer marketplace, we manage the end-to-end sales process to ensure a seamless experience for our customers.
Merchant of Record: HSO Petroleum Service is the official merchant of record for all transactions conducted on the Site. This means that when you make a purchase, your contract of sale is with HSO Petroleum Service, and the invoice for your purchase will be issued by us.
Inventory Management: We maintain direct control over inventory management.
Direct Fulfillment: A significant portion of our catalog is stocked and managed directly by HSO, ensuring quality control and rapid dispatch.
Partner Network Fulfillment: For specific specialized items, we collaborate with trusted partners. In these cases, while the product may ship directly from our partner's location, the sale, customer service, and financial transaction are still managed entirely by HSO.
Single Point of Accountability: Because HSO is the seller of record, we are your single point of contact for any issues regarding your order, payment, or returns. We do not transfer you to third parties for resolution.
03. Eligibility and Account Registration
By using this Platform, you represent and warrant that you are at least 18 years old and capable of forming a binding contract under applicable law.
Business Users: If you are registering on behalf of a company or other legal entity, you represent that you have the authority to bind that entity.
Account Security: You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.
04. Products and Listings
We strive to provide accurate descriptions and images of all Products on the Site. However:
Accuracy: We do not warrant that product descriptions, images, or other content on the Site are accurate, complete, reliable, current, or error-free. If a product offered by HSO is not as described, your sole remedy is to return it in unused condition pursuant to our Return Policy.
Variations: For industrial items such as tanks or heavy equipment, slight variations in specifications, color, or dimensions may occur. Please consult the manufacturer's specifications or contact us for clarification before purchasing.
05. Pricing and Payments
Pricing: All prices are listed in US Dollars unless otherwise stated. Prices do not include shipping, handling, taxes, or customs duties unless explicitly stated at checkout. HSO reserves the right to change prices at any time without prior notice.
Payment: Payments are processed through secure third-party payment processors integrated into the Platform. By making a purchase, you agree to the terms of those processors. HSO does not store full payment card details.
Taxes: HSO will calculate and collect applicable sales, use, or value-added taxes based on your location and the nature of the products, as required by law. You are responsible for all taxes resulting from your purchase.
06. Shipping, Logistics, and Fulfillment
Shipping and logistics are critical to our service. We coordinate the movement of goods through our trusted Logistics Partners to ensure your products arrive safely, whether domestically in the USA or internationally.
Coordination by HSO: While the physical shipment is carried out by our Logistics Partners (e.g., freight forwarders, couriers), HSO oversees the logistics process to ensure your order is processed correctly.
Domestic Shipping (USA): For shipments within the USA, HSO will select the appropriate carrier based on the size and nature of the product (e.g., small parts vs. large tanks). Title and risk of loss for Products pass to the Buyer upon delivery to the carrier, unless otherwise agreed in writing.
International Shipping:
Customs and Duties: Buyers purchasing Products for international delivery are the "Importer of Record." You are solely responsible for all customs clearance, import duties, taxes, brokerage fees, and any other charges levied by the destination country.
Export Compliance: HSO ensures compliance with all US export control laws and regulations. By purchasing from us, you agree to comply with these laws and warrant that you are not located in a country that is subject to a US government embargo, and that you are not listed on any US government list of prohibited or restricted parties.
Documentation: HSO will provide all necessary commercial invoices and documentation to assist with customs clearance, but we cannot guarantee clearance by the destination country's customs authority.
Risk of Loss: For international shipments, risk of loss or damage to the Products passes to the Buyer upon the Products' departure from HSO's or our Partner's facility or handover to the first carrier.
07. Returns and Refunds
Please review our Return Policy, which is incorporated into these Terms, for information on our process for returning Products and obtaining refunds.
08. Intellectual Property Rights
Unless otherwise stated, HSO Petroleum Service owns the intellectual property rights for all material on the Site, including the logo, design, software, and original content.
License to Use: You may view, download for caching purposes only, and print pages or content from the Site for your own personal or internal business use, subject to the restrictions set out below.
Restrictions: You must not:
Republish material from this Site (including on another website).
Sell, rent, or sub-license material from the Site.
Reproduce, duplicate, copy, or otherwise exploit material on our Site for a commercial purpose without express written permission.
Redistribute content from HSO Petroleum Service (unless content is specifically made for redistribution).
09. Third-Party Links and Logistics Partners
Our Site may contain links to websites operated by third parties, including our Logistics Partners. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. We do not warrant the services of any specific Logistics Partner, although we select them based on their reliability and expertise.
10. Disclaimer of Warranties
AS IS: THE PLATFORM AND ALL INFORMATION, CONTENT, MATERIALS, AND PRODUCTS INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING.
NO WARRANTY: TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, HSO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE SITE, ITS SERVERS, OR EMAIL SENT FROM HSO ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
Product Disclaimer: HSO DOES NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY PRODUCT DESCRIPTIONS OR OTHER CONTENT ON THE SITE. WE ARE NOT RESPONSIBLE FOR ANY DAMAGES THAT MAY RESULT FROM THE USE OF PRODUCTS PURCHASED ON THE SITE.
11. Limitation of Liability
NO LIABILITY: TO THE FULLEST EXTENT PERMITTED BY LAW, HSO PETROLEUM SERVICE SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE PLATFORM OR FROM ANY PRODUCTS PURCHASED THROUGH THE PLATFORM, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
Limitation: THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF HSO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, HSO'S LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW.
12. Indemnification
You agree to indemnify, defend, and hold harmless HSO Petroleum Service and its parents, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of:
Your breach of these Terms.
Your violation of any law or the rights of a third party.
Your use of the Platform.
13. Modification of Terms
We reserve the right to change, modify, or revise these Terms at any time. Changes will be effective immediately upon posting on the Site. Your continued use of the Site following the posting of changes constitutes your acceptance of such changes. It is your responsibility to check this page periodically for updates.
14. Governing Law and Dispute Resolution
These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Mississippi, United States, and applicable federal laws, without regard to its conflict of law provisions. This governing law clause specifically includes, but is not limited to:
Mississippi Code Title 75 - Regulation of Trade, Commerce and Investments, particularly Chapter 55 (Gasoline and Petroleum Products), which governs the sale and labeling of petroleum-related products and equipment within the state .
Mississippi Sales Tax Laws, including the tax rates applicable to oil and gas equipment and materials as established under House Bill 1764 (2024) , which sets forth the tax treatment of equipment and materials used in connection with geophysical surveying, exploring, developing, drilling, producing, and distributing oil, gas, and other mineral resources .
Mississippi Economic Nexus Standards, whereby out-of-state sellers with sales into Mississippi exceeding Two Hundred Fifty Thousand Dollars ($250,000.00) in the prior twelve-month period are considered to have substantial economic presence and are required to collect and remit applicable taxes .
Mississippi Digital Platform Regulations, as set forth in House Bill 3 (2023) and Senate Bill 2531 (2016) , governing the relationship between platform providers, third-party contractors, and the use of intellectual property in digital marketplaces .
Uniform Commercial Code (UCC) as adopted in Mississippi and other relevant jurisdictions, governing the sale of goods, including parts, pieces, and equipment for the energy sector.
United States Federal Laws governing international trade and commerce, including but not limited to:
Export Administration Regulations (EAR) administered by the U.S. Department of Commerce.
International Traffic in Arms Regulations (ITAR) , where applicable.
Office of Foreign Assets Control (OFAC) sanctions and embargo programs.
Customs and trade laws administered by U.S. Customs and Border Protection.
Dispute Resolution:
These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Mississippi, United States, and applicable federal laws, without regard to its conflict of law provisions. This governing law clause specifically includes, but is not limited to:
Mississippi Code Title 75 - Regulation of Trade, Commerce and Investments, particularly Chapter 55 (Gasoline and Petroleum Products), which governs the sale and labeling of petroleum-related products and equipment within the state.
Mississippi Sales Tax Laws, including the tax rates applicable to oil and gas equipment and materials as established under House Bill 1764 (2024) , which sets forth the tax treatment of equipment and materials used in connection with geophysical surveying, exploring, developing, drilling, producing, and distributing oil, gas, and other mineral resources.
Mississippi Economic Nexus Standards, whereby out-of-state sellers with sales into Mississippi exceeding Two Hundred Fifty Thousand Dollars ($250,000.00) in the prior twelve-month period are considered to have substantial economic presence and are required to collect and remit applicable taxes.
Mississippi Digital Platform Regulations, as set forth in House Bill 3 (2023) and Senate Bill 2531 (2016) , governing the relationship between platform providers, third-party contractors, and the use of intellectual property in digital marketplaces.
Uniform Commercial Code (UCC) as adopted in Mississippi and other relevant jurisdictions, governing the sale of goods, including parts, pieces, and equipment for the energy sector.
United States Federal Laws governing international trade and commerce, including but not limited to:
Export Administration Regulations (EAR) administered by the U.S. Department of Commerce.
International Traffic in Arms Regulations (ITAR) , where applicable.
Office of Foreign Assets Control (OFAC) sanctions and embargo programs.
Customs and trade laws administered by U.S. Customs and Border Protection.
14.1 Binding Arbitration Agreement
Please read this section carefully. It affects your legal rights and governs how any disputes between you and HSO Petroleum Service will be resolved.
(a) Agreement to Arbitrate
You and HSO Petroleum Service mutually agree that any and all disputes, claims, or controversies arising out of or relating to these Terms, the breach thereof, the use of the Platform, or the products or services sold through the Platform (including but not limited to the interpretation, validity, or enforceability of these Terms) shall be resolved exclusively through binding individual arbitration.
This agreement to arbitrate is intended to be broadly interpreted and includes, without limitation:
Claims arising under contract, tort, statute, or regulation.
Claims regarding the interpretation or scope of this arbitration agreement.
Disputes regarding the payment of products purchased, whether domestic or international.
(b) Arbitration Rules and Administration
The arbitration shall be administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules and, where applicable, the Supplementary Procedures for Consumer-Related Disputes. The rules of the AAA are available online at www.adr.org or by calling 1-800-778-7879.
(c) Arbitration Location and Logistics
Venue: The arbitration hearing shall take place in Batesville, Panola County, Mississippi. However, if the value of the claim is Ten Thousand Dollars ($10,000.00) or less, you may choose whether the arbitration will be conducted:
Solely on the basis of documents submitted to the arbitrator;
Through a non-appearance based telephone hearing; or
By an in-person hearing in Batesville, Mississippi (or your hometown if located within the United States).
Language: All proceedings shall be conducted in English.
Travel Expenses: If an in-person hearing is required and you are a consumer residing outside of Mississippi, we will reimburse your reasonable travel expenses to Batesville, Mississippi, up to a maximum of Five Hundred Dollars ($500.00), upon submission of receipts.
(d) Arbitration Costs
Payment of all filing, administration, and arbitrator fees will be governed by the AAA's rules. If your claim is for less than Ten Thousand Dollars ($10,000.00), HSO will reimburse you for the filing fee paid, provided that you follow the necessary procedures to request fee reimbursement.
Each party shall bear its own attorneys' fees and costs, unless the arbitrator determines that a party has asserted a claim or defense in bad faith, in which case the arbitrator may award reasonable attorneys' fees and costs to the prevailing party.
(e) The Arbitrator's Decision
The arbitrator will render a written decision that includes the essential findings and conclusions upon which the award is based. Judgment on the arbitration award may be entered in any court having jurisdiction thereof. The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim.
14.2 Exceptions to Arbitration Agreement
Notwithstanding the agreement to arbitrate set forth in Section 14.1, either party may seek injunctive or other equitable relief from a court of competent jurisdiction to protect its intellectual property rights or confidential information without waiving the right to arbitrate other disputes.
This exception applies to claims involving:
Patent, copyright, trademark, or trade secret infringement.
Misappropriation of confidential information or trade secrets.
Unauthorized access to or use of the Platform's data or systems.
For purposes of seeking such equitable relief, the exclusive venue for any such action shall be the state or federal courts located in Panola County, Mississippi. You and HSO consent to the personal jurisdiction of such courts for these limited purposes.
14.3 Class Action Waiver
You and HSO Petroleum Service agree that any arbitration or court proceeding shall be conducted on an individual basis and not in a class, consolidated, or representative action.
No Class Arbitrations: The arbitrator may not consolidate more than one person's claims and may not preside over any form of a class or representative proceeding.
Waiver: If this specific class action waiver is found to be unenforceable, then the entirety of this arbitration agreement shall be null and void.
Private Attorney General: Claims brought under any private attorney general statute, including but not limited to the Mississippi Consumer Protection Act, may only be arbitrated on an individual basis.
14.4 Severability and Survival
If any portion of this arbitration agreement is deemed unenforceable or invalid, that portion shall be severed, and the remaining portions shall remain in full force and effect.
This arbitration agreement shall survive the termination of your account, the termination of these Terms, and the completion of any transactions through the Platform.
14.5 Opt-Out Right
If you are a new user, you may opt out of this arbitration agreement within thirty (30) days of the date you first accept these Terms by sending a written notice to:
HSO Petroleum Service
Attn: Legal Department (Arbitration Opt-Out)
204 Hays St
Batesville, Mississippi 38606
Your notice must include your name, address, email address associated with your account, and a clear statement that you wish to opt out of this arbitration agreement. Opting out does not affect any other provision of these Terms.
14.6 Acknowledgment
BY AGREEING TO THESE TERMS, YOU AND HSO PETROLEUM SERVICE ACKNOWLEDGE THAT WE ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE PROCEEDING, EXCEPT AS EXPRESSLY PROVIDED IN SECTION 14.2.
14.7 Statute of Limitations
Any claim or cause of action arising out of or related to your use of the Platform or these Terms, whether subject to arbitration or court proceedings, must be filed within one (1) year after such claim or cause of action arose. Any claim or cause of action not filed within this period shall be permanently barred, regardless of any statute of law to the contrary. This limitation applies to the fullest extent permitted by Mississippi law.
15. Severability
If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole. Such provisions shall be deleted without affecting the remaining provisions herein.
16. Entire Agreement
These Terms, together with our Privacy Policy and Return Policy, constitute the entire agreement between you and HSO Petroleum Service regarding the use of the Platform and supersede any prior agreements between you and HSO relating to your use of the Platform.
17. Contact Us
If you have any questions about these Terms, wish to become a Partner, or need assistance with an order, please contact us at:
HSO Petroleum Service
Email: legal@huronsmithoil.com
Phone: +1 (662) 563-9786
Address: 204 Hays St, Batesville, Mississippi, 38606